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Responsible Gaming

At Lucky Bet, we believe that gambling should be an enjoyable and entertaining activity. While the excitement of potentially winning big can be thrilling, it is important to remember that the odds are not always in your favour. We encourage all our players to gamble responsibly and only risk money that they can afford to lose.

Setting Limits

One of the key ways to maintain control over your gambling is by setting personal limits. These limits can help you manage the amount of time and money you spend on gambling activities. By establishing boundaries before you start playing, you can ensure that gambling remains a fun and safe experience.

Self-Exclusion and Taking a Break

If you ever feel that gambling is becoming a problem or if you need a break, Lucky Bet is committed to supporting you. You can request a self-exclusion period at any time by contacting us through our Contact page. This exclusion will temporarily prevent you from accessing your account and participating in gambling activities.

During your exclusion period, we will take all reasonable steps to ensure you do not receive any promotional materials. However, if you follow or have subscribed to our social media channels, we recommend you also take steps to block or unfollow these to avoid temptation. We advise doing the same for any other gambling operators you may be registered with.

Please note that if you wish to change or revoke your self-exclusion, you must notify us electronically through the Contact page.

Safety Tools and Parental Controls

Lucky Bet supports the use of third-party applications that help parents and guardians monitor or restrict internet access to protect children from inappropriate content, including gambling sites. Some recommended filtering software includes:

  • NetNanny: Filtering software that protects children from unsuitable web content. Visit www.NetNanny.com
  • CYBERsitter: Allows parents to add specific sites to block. Visit www.CYBERsitter.com

Age Restrictions

It is illegal for anyone under the age of 18 to open an account or gamble on our site. Lucky Bet reserves the right to request proof of age from any customer and may suspend accounts until adequate verification is received. We take this responsibility seriously to ensure a safe and legal gambling environment.

Support and Help Options

If you are concerned about your gambling behaviour or that of a friend or relative, please do not hesitate to contact our support team. We are here to help guide you and provide information on the best steps to take.

Additionally, there are several independent organisations that offer professional support, advice, and counselling for problem gambling:

  • GambleAware: An independent UK charity providing information to help people make informed decisions about gambling. They also fund education, prevention, and treatment services. Visit www.begambleaware.org
  • GamCare: Offers free advice, support, and counselling to anyone affected by problem gambling. Contact them on 0808 8020 133 (freephone) from 8am to midnight, seven days a week, or visit www.gamcare.org.uk
  • Gamblers Anonymous: A fellowship of men and women who share their experiences and support each other to recover from gambling problems. More information is available at www.gamblersanonymous.org

Self-Assessment Recommendation

If you feel that gambling might be affecting your life negatively, we encourage you to take a self-assessment test. This tool can help you understand the impact gambling has on you and whether you need to take action. The test is available at GamCare's self-assessment tool.

Remember, gambling should always be a source of fun and entertainment. By using the tools and support available, you can enjoy Lucky Bet safely and responsibly.